Overview
01OverviewWho Equatorium is, how these documents fit together, and our core commitments at a glance.
Equatorium Corporation (“Equatorium,” “we,” “us,” or “our”) operates a secure platform that detects and locates Starlink satellite terminals for licensing authorities. This Privacy & Legal centre collects every agreement, policy and notice that governs our services, our website and the information we handle. Open any document below to read it in full; each section can be expanded on its own, and every section has its own link you can share.
1Who we are and what we do
Equatorium provides a web platform (the “Platform”) to government licensing authorities, telecommunications regulators and ministries (“Agencies”). The Platform shows where satellite terminals that appear to use the Starlink network are operating within the countries an Agency subscribes to, so that the Agency can check them against its licensing records and take action under its own laws.
To do this, Equatorium licenses device and location data from third-party data suppliers (“Data Partners”) and analyses it to identify satellite terminals. The Platform is organised around the terminal (the dish) rather than the people who use it. The advertising IDs of the devices seen connected to a terminal are part of the data Equatorium licenses: Agency users see them in the terminal’s side panel and in exports. Other information that could identify the people using a terminal is protected by default and is released to an Agency only through our Disclosure Policy, which requires a stated legal basis and review by Equatorium.
We also operate the public website at equatorium.com, where licensing authorities can request a briefing, apply for an account and contact support.
2Our commitments at a glance
- Customers are public authorities. We provide the Platform only to vetted public authorities, for spectrum licensing and related lawful regulatory purposes. We vet every Agency, by reviewing its sign-up or before issuing it a referral code, and we review every country subscription; we may refuse either.
- Identity is protected by default. Agencies see terminals, their locations and the devices seen connected to them. Identity-linked data moves only through our Disclosure Policy.
- Protected activity is excluded. Requests concerning conflict areas, journalists or other protected activity are denied, and the Platform may not be used to target them.
- Audit logging. Every change in the Platform and every disclosure request is written to the Agency’s audit log.
- Sale of data. Providing device and precise location data to government customers for a fee is a “sale” of personal data under several privacy laws. We disclose this, and anyone can opt out through Your Privacy Choices.
- No advertising or eligibility decisions. We do not use the data for advertising, and it may not be used to decide anyone’s eligibility for credit, employment, insurance or housing.
3How these documents fit together
| Document | Who it is for | What it covers |
|---|---|---|
| Terms of Use | Agencies and their users | The agreement for using the Platform: accounts, permitted purpose, credits and subscriptions, liability and disputes. |
| Responsible Use & Platform Enforcement Policy | Agencies and their users | What the Platform may and may not be used for, and how we enforce it. |
| Disclosure Policy | Agencies; anyone | The rules for releasing identity-linked data about a terminal. |
| Customer Data Processing Agreement | Agencies | Each party’s data protection obligations, transfers and security measures. |
| Data Partner Requirements | Data Partners | The conditions on which we accept device and location data. |
| Privacy Policy | Everyone | What personal information we collect, how we use and share it, and your choices. |
| Data Retention Schedule | Everyone | How long we keep each kind of record. |
| Cookie & Similar Technologies Notice | Website and Platform visitors | The cookies and similar technologies we use. |
| Your Privacy Choices | Everyone | How to opt out, and how to request access to or deletion of your information. |
| Privacy Request Statistics | Everyone | Annual figures for privacy and disclosure requests. |
| Sub-processors & Data Partners | Everyone | How to request the list of companies that process information for us or supply it to us. |
| U.S. State Privacy Notice | Residents of U.S. states with privacy laws | State-law disclosures and rights. |
| EEA, UK & Swiss Privacy Notice | People in Europe and the UK | GDPR information, lawful bases and rights. |
| Country-Specific Privacy Information | Everyone | How to ask about the privacy law of a particular country. |
| About Quant, the AI Assistant | Platform users | What Quant does with your questions and data. |
| Requests from Authorities & Third Parties | Everyone | How we respond to legal process from anyone other than our customers. |
| Applicant Privacy Notice | Job applicants | How we handle information about candidates. |
| Copyright & Trademark Notice | Rights holders | How to report infringement. |
If documents conflict, the order of precedence in Section 20 of the Terms of Use applies: any Standard Contractual Clauses prevail; then a signed Order Form; the Customer Data Processing Agreement (for personal data); the Disclosure Policy (for Releases); the Terms of Use; and then the remaining policies and notices.
4Contact us
| Topic | Contact |
|---|---|
| Privacy questions and rights requests | [email protected] |
| Legal notices, disputes, legal process, and our list of sub-processors and Data Partners | [email protected] |
| Copyright and trademark | [email protected] |
| Security vulnerabilities | [email protected] |
| Careers | [email protected] |
| Customer support | In-app Support, or Contact support |
No section matches your search.